According to the growing demands of the businesses and the customers, technology has been constantly changing. The technologies are improved day by day to meet the needs of businesses who need to satisfy their clients.

Most of the businesses are using the telecommunications as a part of improving their business. Many new integrations of different services are being done in the present technology. Some of the new developments of the communication services are the Unified Communications. So, one should select the right communication services to improve their businesses.

Depending upon factors like business needs, market, services, price, locations or the branches of the business, one should select the Unified communication.

The different types of services which are being associated with the unified communications are:

• Presence: Presence of the user can be monitored easily by using the unified communication. By doing instant messaging one can easily find out whether the device or the user is present or not.
• Voice: Reliability, scalability, security of the voice are being extended in UC.
• Voice mail: Developments in the voice mail have been occurred because of the employment of UC. Here, different types of devices can be accessed by a single voice box.
• Integration of the voice mails and emails can be done.
• A mobile device is used for accessing the UC tools for a mobile client.

These are some of the uses of the Unified Communications. So, one should select depending upon the needs, be it a small business or a large one. By using this Unified communications one can easily improve the productivity of their business.